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"My warming drawer door won't stay closed, how can I fix it?"
Most of the time, one or more of these solutions will do the trick:
Remove any objects from inside the drawer. Heavy objects, especially in the front of the drawer, may be tilting the drawer down in front, making it harder for the unit to close or remain closed.
Check the seal on face of the warmer. Sometimes food or debris gets stuck on the seal, preventing the door from closing completely. Also, make sure the seal hasn't become loose or damaged.
Check the inside of the door. Sometimes food or debris gets stuck on the door's inside panel so the door can't close and seal completely.
Make sure the drawer is level. The drawer may have come partly off its track, or perhaps a rail is bent.
Check the rails and slides. Occasionally the glide rails can become loose or bent.
Check for other foreign objects that might be interfering with the door closing. Look for food remnants, tin foil, cloths, utensils, or other obstructions.
If you can’t identify and fix the issue, contact a local appliance repair professional.
"My warming drawer is stuck, what should I do?"
Consider these common causes and solutions:
Contents have shifted upwards inside the drawer. Gently shake the drawer, trying to cause the contents to shift back down. If that doesn't work, try sliding a long object inside the drawer to find and dislodge anything that may be preventing the drawer from opening.
The sliders may become bent or dislodged, especially if the door was forced shut. See if you can gently pry the door open. Once open look for any damage or obstructions .
An object like a lid or utensil may have become jammed around the edge of the drawer. See if you can gently pull or pry the door open. If that doesn't work, try to slide a long object inside the drawer dislodge the jam .
"The warming drawer isn't sliding in and out properly, can it be fixed?"
Check that the rails and slides are working properly. If they are loose, tighten them. Also, remove any foreign matter or debris found on or near the rails, to ensure that the mechanism can slide freely.
Make sure that the drawer is level.
Check that the area inside the drawer is not obstructed by any objects.
"The warming drawer controls don’t seem to be working, who should I call?"
Most likely, the control panel will need to be repaired or replaced. If you can't identify the problem yourself, and if the drawer is under warranty, start with the manufacturer.
If the drawer is not under warranty, contact a local appliance pro. Any appliance repair service with knowledge of warming drawers should be able to test for and identify the issue, and help you make a decision on how to handle the problem.
"My warming drawer is no longer heating, who should I call?"
Make sure that the unit still has power. Check the plug, and also check the breaker that controls the unit if you have any doubts.
If the problem remains, and warming drawer is under warranty, contact the manufacturer. If the drawer is no longer under warranty, contact a local appliance professional. You can start the process by simply filling in the form on this page