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Most heating issues can be fixed. Common issues and resolutions include:
Check the fuel source to confirm that the hose, grill, and source are connected properly to the grill, and that the fuel supply isn't empty or shut off (it happens!)
For propane tanks, a faulty regulator can limit or prevent fuel from reaching the grill. If you can smell gas from the source when it's turned on, but the gas isn't reaching the grill, the issue is most likely the regulator, or the hose. The regulator might be fixable by shutting off the propane, disconnecting the regulator from the tank, waiting several minutes, reconnecting, and then restarting the process of turning on your grill.
A hose can become twisted or clogged and not allow the adequate amounts of fuel to flow through. Try to address the issue by fixing any kinks, and clearing the hose, which can become clogged with dirt or insects. If the hose can't be fixed, it may need to be replaced. Because hoses involve fuel, it's wise to have a pro handle this for safety reasons. For confident DIY'ers, consult the owner's guide and perhaps also speak with the manufacturer before ordering a replacement hose and attempting to install it.
Over time, a grill's burners can become covered and clogged with grease and other debris. Periodic cleaning can help prevent this. Occasionally, the burners and/or their covers need to be replaced for the grill to function properly. Burner replacement is a job best suited to a pro, although some experienced DIY'ers might be able to handle the job if all appropriate safety precautions are taken. Burner covers are relatively easy to replace.
If troubleshooting via the steps above doesn't solve the problem, a grill repair professional can help.
"My ignitor button is not working, can it be fixed?"
Yes, the grill ignitor button can usually be fixed or replaced. Common fixes include:
Depending on the grill manufacturer, most ignitors are operated by an AA battery. This can be handled by removing (usually unscrewing) the button and replacing the battery.
Cable Connections / Loose Wires
If the grill has been moved, or sat unused over for some time, the cables connecting the ignitor button to the grill may have come undone. These can be fixed by following the cables to their inputs and reattaching.
Button is Dirty
When a grill goes unused for a period of time, the button mechanism can become sticky from grease, dirt and/or insects. Clean the area to see if that helps.
Button is Wet
Rain or damp outdoor conditions may prevent an ignitor button from working properly. See if you can light the grill with a match. If so, the ignitor may just need to dry out.
Depending on the grill manufacturer, most ignitors are operated by an AA battery. This can be fixed by removing (usually unscrewing) the button and replacing the battery.
If the ignitor still does not work, a new ignitor replacement kit can be purchased for many grill models. You can install it yourself, have a grill repair pro do it, or call a handyman you trust.
"My grill won't light or stay lit, what should I do?"
When a grill is not staying lit, the first thing to do is make sure it's receiving adequate fuel. Check the tank and/or supply source. Assuming you have an adequate fuel supply, the problem could be the regulator, the hose, or a clogged burner.
For more information and troubleshooting suggestions, see the FAQ on this page entitled: "My grill isn't getting hot – can it be fixed?"
"Is there someone I can call to clean and service my grill?"
Most areas have local companies that offer grill cleaning and servicing. These companies often specialize in some combination of grill, oven and fireplace services.
For general grill services, expect to pay a service call plus hourly rate, and parts if needed. Most companies can service all grill brands and models.
For grill cleaning, the work is typically charged based on size of the grill, usually measured by number of burners. Ask for a rate before agreeing to the service.
"Should I repair my gas grill, or replace it?"
Many parts of your grill are replaceable. Your decision to repair versus replace will depend on the overall age and condition of the grill, the availability of replacement parts, your DIY skills, and/or your budget.
Consider replacing your grill if: it's older than 7-8 years (a grill is doing pretty well at age 10 years or older), the cost of replacement (service and parts) is more than 50% of the cost of purchasing a new grill, the lid or container is cracked or damaged, causing the grill to leak debris and hold less heat.
Consider repairing your grill if: the cost of replacement parts is within your budget, and less than 50% of the replacement cost, it still operates well overall, and you understand what's required to fix the issue(s), you don’t have safety concerns with the grill.
If you decide to repair the grill and need assistance, contact a local grill repair specialist.