Founded in 2019, Liberty Home Guard is one of the newest home warranty companies in the industry. In this article, we share Liberty Home Guard reviews from customers, examine the company’s plans, claims process, and cost, and help you determine whether this company is the best home warranty provider for you.
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Liberty Home Guard sells three plans: Appliance Guard, System Guard, and Total Home Guard. Appliance Guard and System Guard cover appliances and systems only, while Total Home Guard offers comprehensive coverage for both systems and appliances. All Liberty Home Guard plans come with a 60-day workmanship guarantee.
Compare the covered items in Liberty Home Guard’s plans below.
The Appliance Guard plan covers the following:
The System Guard plan covers the following:
The Total Home Guard plan covers everything in the System Guard and Appliance Guard plans.
Liberty Home Guard offers 20 optional add-ons, including pest control services. The company’s optional add-ons include:
For a more detailed description of Liberty Home Guard’s coverage limits and exclusions, view the company’s sample contract.
There are two types of home warranty costs: a premium and a service fee. A premium is typically paid on a monthly or annual basis, regardless of whether services are needed, while a service fee is paid every time a contractor comes out to your home to perform a repair or replacement.
Liberty Home Guard monthly premiums cost between $39.99–$59.99, which falls within the standard industry range of $25 to $60 per month. Liberty Home Guard’s service fee is $60, which falls within the standard industry range of $75 to $125. The cost of Liberty Home Guard’s optional add-ons varies depending on the item you wish to add to your home warranty plan.
Note: The specific cost of your home warranty depends on factors like the plan you choose, the square footage of your home, and where you live.
Liberty Home Guard holds an A rating from the Better Business Bureau (BBB) and is a BBB- accredited business. Liberty Home Guard reviews from customers are positive on average—the company holds nearly a 5-star average rating on its BBB webpage and a 4.5-star average rating on Google. Positive reviews often emphasize the company’s quick repairs and helpful customer service team, while some negative reviews complain about the customer service team.
Here’s a sampling of Liberty Home Guard reviews:
“My water heater broke down last week, and [Liberty Home Guard] was able to send someone out to take a look really quickly. Very happy with the service, and the prices are very fair.” — David Parker via Google reviews on July 30, 2020
“I was planning a pool party, and the day before the event, my pool heater broke. I called them telling them I had an emergency, and they fixed everything in only a couple of hours! My party was saved!” — Igor B. via BBB on July 23, 2020
“If you like to waste your money and deal with unresponsive, unhelpful customer service, then use them. Otherwise, don't do business with this company. They are, in my opinion, shady and unethical.” — Garland Vance via Google reviews on August 1, 2020
“I placed a claim on a Sunday and explained that our AC unit was leaking into the crawl space under our home. We have yet to be contacted regarding someone coming to fix this immediate issue, and it is almost Friday.” — Casey Oakley via Google reviews on August 5, 2020
You can submit a claim with Liberty Home Guard by calling 866-699-4589 or by completing a form on your online account. Liberty Home Guard will put you in touch with a technician within 24 hours after submitting your claim. Note: Liberty Home Guard customer service is available 24 hours a day, seven days a week.
If you want to compare alternative home warranty providers, read the section below.
Many homeowners see value in owning a home warranty but aren’t sure which company to work with. To help our readers find the home warranty company that best fits their needs, our review team examined the top home warranty providers on factors related to their value, such as breadth of coverage, cost, reputation, and state availability.
Our analysis found that American Home Shield, Choice Home Warranty, and Select Home Warranty are the three best home warranty providers in the industry. See below how to get free quotes and how each home warranty company compares with one another.
Our review team named American Home Shield as the best overall home warranty provider, but Liberty Home Guard, Choice Home Warranty, and Select Home Warranty are other reputable home warranty companies worth considering.
Because repairing and replacing home systems and appliances can cost hundreds or even thousands of dollars out of pocket, a home warranty plan offers peace of mind and financial stability. Though homeowners sometimes pay more in the long term for home warranty coverage, they don’t have to worry about the burden of expensive, unexpected repairs.
No, you don’t need a home inspection before purchasing a home warranty plan from Liberty Home Guard. Liberty Home Guard doesn’t cover pre-existing conditions, whether they’re known or unknown.
Yes, you can cancel your policy at any time by calling 866-396-5837. If you cancel within the first 30 days of your coverage start date, Liberty Home Guard will refund your contract fees, minus the cost of claims paid and a small administrative overhead fee.
If you cancel after 30 days, Liberty Home Guard will send you a prorated refund of your contract fees for the rest of the contract term, minus the cost of claims paid and a small administrative fee.
Liberty Home Guard offers service in 41 states nationwide but is not available in the following states: