Our Blinds.com Review (2021)

Blinds.com offers several benefits to consumers, including an exclusive SureFit™ guarantee to cover measuring mistakes. Learn more in this Blinds.com review.
By Home Service Research Team
January 06, 2021
Each product we feature has been independently selected and reviewed by our editorial team. If you make a purchase using the links included, we may earn commission.

Blinds.com is a one-stop-shop for all of your window covering needs, from shutters to shades to blinds. Our review team examined the company’s products, cost, and customer service to help you make an informed decision as you shop for window dressings. Read on to learn more.

In this article:

  • Overview of Blinds.com
  • Benefits & Drawbacks
  • Blinds.com Products
  • Measurement
  • Installation
  • Blinds.com Cost
  • Customer Service
  • Verdict & Recommendation
  • Frequently Asked Questions About Blinds.com

Overview of Blinds.com

With a massive catalog of products to choose from, more than 20 years of experience in the online sales business, and a 100 percent satisfaction guarantee, Blinds.com is a major player in the blinds industry. The company can ship to all 48 contiguous U.S. states and offers free shipping.

Benefits & Drawbacks

In reviewing Blinds.com, we identified a variety of pluses and minuses.

Benefits: 

  • Free shipping to contiguous U.S.
  • Exclusive SureFit™ guarantee to cover measuring mistakes
  • Free samples
  • Satisfaction guarantee

Drawbacks: 

  • No shipping to Hawaii or Alaska
  • Mixed customer reviews on third-party review sites

Blinds.com Products

On Blinds.com, you can explore all sorts of window dressings to decide what would work best in your home. The company even offers free samples of some products to help make the decision-making process easier.

Some of the types of window dressings available at Blinds.com are:

  • Wood Blinds
  • Blackout and Room Darkening Shades
  • Motorized Blinds and Shades
  • Insulating Blinds and Shades
  • Roman Shades
  • Vertical Blinds
  • Draperies

Measurement

Once you decide on a product or products you want to buy at Blinds.com, you will need to enter your window’s measurements so you can get a correctly sized product. You can either measure your windows yourself using the website’s step-by-step guide, or you can book a professional to ensure exact measurements so that your new window dressings fit perfectly.

One benefit for customers is that the company backs its work with a satisfaction guarantee. In the scenario that the products you purchase do not fit your windows, Blinds.com will replace your ill-fitting blinds or shades for free under its SureFit™ guarantee.

Installation

Blinds.com provides two installation options. You can either perform the installation yourself or have your window dressings professionally installed. If you are interested in having a professional complete your installation, all you need to do is enter your address on Blinds.com.

The website shows you the experienced service providers in your area who are available to complete the job.

Blinds.com Cost

The cost to fit your particular windows with the product of your choice will vary by the size of your windows and the product specifications.

You can go through the process on Blinds.com of picking out products and configuring your window treatments by selecting all the various options you want, including colors, prints, sizes, and lift controls. This will give you an estimated cost—including shipping (which is generally free)—specific to your project.

Comparing the prices on Blinds.com to similar sites shows that Blinds.com offers competitive pricing on its products.

Blinds.com does offer a 14-day price guarantee, too, which alleviates the potential concern that products will go on sale soon after you buy them. To get the lower price, you will need to call the company’s service line within 14 days of purchase, and Blinds.com will refund the price difference plus tax.

Customer Service

Blinds.com reviews on third-party sites show a mix of positive and negative feedback. Here is some of the feedback customers left:

By far the easiest part of renovating my kitchen was the installation of the blinds. I measured and submitted the type I wanted. The blind arrived within 2-3 weeks and the installation WAS SO EASY. I even had to take one down and move it back further, but that was just as simple as installing them. I know nobody comes to the BBB with positive reviews so I wanted to make sure everyone knows that blinds.com is super simple to use and installation is even easier.” - Michael S. via the BBB on November 2, 2020

“I ordered five room darkening Roman shades for my daughters room. The order was completed on time and received as noted on the order. Two of the shades had broken head rails upon receipt and we were missing a cord cleat. The shades came with very detailed instructions on how to install and me and my husband went ahead and installed the two broken head rail shades as privacy was needed. I emailed customer service that evening and had a response the next morning. They mailed me a new cord cleat immediately at no cost and simply asked that I provide pictures of the breaks in the headrail. I emailed back the pictures as requested and they again immediately responded that two replacement Roman shades would be made and shipped again at no additional cost. No need to send the broken shades back. While two shades were broken I’m giving the 5 stars for how great the shades look and how promptly my issues were handled.” - Donna B. via the BBB on September 27, 2019

Verdict & Recommendation

Blinds.com has options to suit a variety of customer needs and offers professional help to make the measurement and installation process as simple as possible. It’s worth noting that Blinds.com has had its Better Business Bureau accreditation revoked for failing to adhere to the company’s requirements for accreditation, but many customers have shared positive reviews online and were satisfied with their experience. We recommend starting with getting an estimate online to see if the products fit your budget.

Frequently Asked Questions About Blinds.com

What is the refund policy at Blinds.com?

Blinds.com has a very strict refund policy of only 24 hours due to the customized nature of its products. You will not receive a refund for cancellations or changes made to an order after the 24-hour period under any circumstances.

Does Blinds.com offer warranties?

Yes, Blinds.com offers a standard product warranty for three years, and customers can choose to upgrade to the Life Proof Extended Warranty (though it is not currently available).

Where is Blinds.com based?

Blinds.com is based in Houston, Texas.