AAA Home Warranty Review: Is It Worth It?
At some point, every homeowner has to deal with expenses due to household systems and appliances breaking down. Even if you take excellent care of your clothes washer and dryer, electrical system, and more, they will still experience everyday wear and tear. When that happens and repairs are needed, you don't want to be stuck with extensive out-of-pocket expenses.
A home warranty will help cover the cost of these repairs and replacements in exchange for a monthly premium and monthly service fee, eliminating the risk of system and appliance breakdowns costing you thousands of dollars. Home warranty providers also connect homeowners with vetted contractors who can be trusted to handle any repairs necessary.
There are many home warranty providers to choose from. In this AAA home warranty review, we examine the provider's coverage, cost, customer reviews, and more.
In This Article
- About AAA Home Warranty
- AAA Home Warranty Plans
- AAA Home Warranty Cost
- AAA Home Warranty Reviews
- Our Verdict on AAA Home Warranty
- Our Recommended Provider: American Home Shield
About AAA Home Warranty
AAA's home warranty is administered by Old Republic Home Protection. AAA does not have a website dedicated specifically to its home warranty, but its brochure is available online. Coverage is only available for AAA members. If you want to place service requests, you have to do so via Old Republic Home Protection. This relationship can be seen as a hassle from a customer service perspective.
If you are not an AAA member or would prefer to work directly with your home warranty provider's customer service team, we recommend American Home Shield. AHS has five decades of experience in the industry, serves nearly two million customers, and has an extensive network of over 45,000 technicians. Get a free quote from American Home Shield and $50 off your first plan by calling 844-529-9298 or by completing this form.
AAA Home Warranty Plans
AAA offers one Standard Coverage Plan that encompasses both major household systems and appliances. Coverage under this plan includes:
- Systems: Electric, heating, air conditioning, ductwork, central vacuum, and plumbing.
- Appliances: Refrigerator, oven/range/cooktop, built-in microwave, dishwasher, garbage disposal, water pressure regulator, instant hot/cold water dispenser, clothes washer and dryer, toilets, jetted bathtubs, trash compactor, garage door opener, and water heater.
AAA Home Warranty does provide coverage for systems and appliances with damage due to rust or corrosion, or chemical and sediment build-up, which is not a common provision in the home warranty industry.
The brochure does not include a list of optional add-on coverage.
What's Not Covered?
AAA Home Warranty does not provide coverage for systems and appliances that were improperly installed or maintained, those that have pre-existing conditions, or those that are located on the exterior or outside of the home.
AAA Home Warranty Cost
AAA Home Warranty has a set cost for its Standard Coverage. The Standard Coverage costs $455. The service fee is $65, which is lower than the industry average of $75. The cost seems to be charged annually, without a monthly payment option.
AAA Home Warranty Reviews
AAA Home Warranty does not have a Better Business Bureau (BBB) profile. To get a sense of the home warranty provider's customer service reputation, we looked at Old Republic Home Protection's BBB profiles.
Old Republic Home Protection has multiple pages with the BBB, each devoted to a different location. Some pages are accredited while others are not. Ratings are consistently A+. Here's what customers had to say about their experience:
"Old Republic is a very good home protection company. I've received great service from them since establishing [my] policy back in 06/2017. The customer service and technicians sent out to my home have done a great job!" - Hunter C.
"TERRIBLE selection of contractors are used by this company in order to do the work for your repairs- The company itself, when trying to call for anything, has hold times that average 45 minutes. I have been using this company for a few years, and have noticed a steady decline in service - have now cancelled. Don't waste your time or money with this company." - Gina C.
Our Verdict on AAA Home Warranty
Although AAA's home warranty provides decent coverage for major household appliances and systems, it has some limitations when compared to other home warranty providers.
- Brochure available online
- Low service fee of $65
- Coverage for damage due to rust and corrosion
- Must contact Old Republic Home Protection for claims submission and customer service
- No website
- Only one home warranty plan
Our Recommended Provider: American Home Shield
We recommend American Home Shield as the best overall home warranty provider. With 50 years of experience, AHS founded the home warranty industry. It has 24/7 customer service available 365 days a year, a simple online claim process, and more.
Other benefits include:
- Three service fees to choose from
- Company has paid out $2 billion in claims in last five years
- Covers damage due to undetectable pre-existing conditions
- Customer service representatives respond to requests within 24 hours, 98% of the time
Selecting the best home warranty company for you is a serious decision. Choosing the right one can give you invaluable peace of mind. Our research team recommends American Home Shield as the Best Overall option. As always, we recommend that you request quotes from multiple providers and read all of the fine print before making a final decision.
To learn more about other home warranty companies, read our in-depth reviews: