Homeowner Merrie Frisch was tired of her unfinished family room. The walls were bare and lifeless. The layout was uninspired and lacked pizzazz. Bottom line: The room had no personality. Frisch wanted her family room to be a welcoming space where she could spend time with her husband and daughter. She turned to Stephen Saint-Onge to transform her incomplete room into a cozy, family-friendly space. The room's features -- vaulted ceiling, hardwood floor, and upholstered furniture -- provided a good starting point for the makeover.