Experts and BHG readers answer.
Mudroom, Laundry room shelving vs cabinets
Since the storage you describe will be for towels (a fairly attractive item when neatly folded and in a bright color) and your main concern is making the area look bigger, I would think that open shelving would be the best choice. This way you eye will read the open space, not necessarily the shelves on the items they contain. I am a big fan of open storage but there are some things that are better keep behind closed doors, especially when it comes to safety in the laundry room. If there are young children in your home, consider incorporating closed storage with child safety locks to keep curious hands out of potentially dangerous liquids and cleaners. For more inspiration, check out this slideshow on BHG.com about laundry room cabinety. Hopefully this helps; best of luck! http://www.bhg.com/home-improvement/remodeling/gallery/laundry-room-cabinetry-ideas/